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职位描述
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The Role
*
Job description
* Focus on customer satisfaction and the increase of revenues;
* Communicate with customers to confirm and follow up customers’ requests
based on AC standing Call Script;
* Arrange the planning activities according to the service request,
engineer's competence and delivery status of parts and so on;
* Follow up the execution status of contracts and internal orders to close
them timely;
* Support service managers via feedback on performance of technicians on
competence working attitude, and efficiency;
* To cooperate with other department/teams (such as financial, sales,
operation department) to facilitate pending problems solving and execution of
forward planning, if need;
* Provide data reports including WIP / ECB/ NIS and so on to supervisor
correctly and timely
* Be familiar with SAP/ CRM/ other relevant system
What you can expect from us?
A friendly, family-like atmosphere.
Plenty of opportunities to grow and develop.
A culture known for respectful interaction, ethical behavior and integrity.
Potential to see your ideas realized and to make an impact.
New challenges and new things to learn every day.
Access to global job opportunities, as part of the Atlas Copco Group.
What we expect of you?
Experience requirements
* More than 2 years’ experience in compressor equipment service or related
equipment;
* Experience in service support role in a customer orientated business
environment;
* Good communication skills
Knowledge
* Basic English in speaking and reading;
* Good computer skills including Microsoft series.
Educational requirements
- College graduated or above, majored in mechanical engineering or equivalent.
City
wuxi
*
Job description
* Focus on customer satisfaction and the increase of revenues;
* Communicate with customers to confirm and follow up customers’ requests
based on AC standing Call Script;
* Arrange the planning activities according to the service request,
engineer's competence and delivery status of parts and so on;
* Follow up the execution status of contracts and internal orders to close
them timely;
* Support service managers via feedback on performance of technicians on
competence working attitude, and efficiency;
* To cooperate with other department/teams (such as financial, sales,
operation department) to facilitate pending problems solving and execution of
forward planning, if need;
* Provide data reports including WIP / ECB/ NIS and so on to supervisor
correctly and timely
* Be familiar with SAP/ CRM/ other relevant system
What you can expect from us?
A friendly, family-like atmosphere.
Plenty of opportunities to grow and develop.
A culture known for respectful interaction, ethical behavior and integrity.
Potential to see your ideas realized and to make an impact.
New challenges and new things to learn every day.
Access to global job opportunities, as part of the Atlas Copco Group.
What we expect of you?
Experience requirements
* More than 2 years’ experience in compressor equipment service or related
equipment;
* Experience in service support role in a customer orientated business
environment;
* Good communication skills
Knowledge
* Basic English in speaking and reading;
* Good computer skills including Microsoft series.
Educational requirements
- College graduated or above, majored in mechanical engineering or equivalent.
City
wuxi
注：联系我时，请说是在广州人才网上看到的。
工作地点
地址：无锡新吴区无锡市高新区创新产业园新辉环路21号
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
Joyc..HR
阿特拉斯·科普柯(上海)贸易有限公司
-
贸易·进出口
-
公司规模未知
-
公司性质未知
-
上海市外高桥富特西一路155号
